Resume

Design
Sketching
Affinity Diagramming
Personas
Interviewing
Prototyping
Usability Testing
Storyboarding

Software
Microsoft Word
Microsoft Excel
Microsoft Powerpoint
Adobe Illustrator
Adobe InDesign

Languages
HTML
CSS

Website Management Assistant, February 2010 - Present
Hollywood Collectibles, Hollywood, FL

• Helped over 100 of the company's web pages to appear on the first pages of several Google, Yahoo, and Bing search queries using various search engine optimization (SEO) strategies
• Generated continuing and new traffic for website by managing company's website content, Facebook page, blog, press release accounts, and Google AdWords account
• Increased the click-through rate of company's Google AdWords ads from 0.50%- to 2.00%+

Tutor, February 2008 - December 2008
Club Z! Tutoring Agency, Miami-Dade County, FL

• Tutored over 10 high school students in subjects including SAT, ACT, FCAT, Algebra 1, Geometry, English, Spanish, and study skills
• Developed and taught lesson plans in coordination with students and their parents
• Helped students to achieve their academic goals and to adopt strong work ethics

Computer Lab User Assistant, August 2005 to May 2007
University of Miami, IT Department, Coral Gables, FL

• Helped computer lab users to resolve various computer hardware and software issues
• Learned and effectively implemented various technical support principles and procedures
• Received raise and award during second year of employment for exceptional performance

Research Assistant, August 2007 - May 2008
University of Miami Department of Psychology, Coral Gables, FL
Aversive Interpersonal Events Study, Dr. Michael McCullough

• Produced and recorded several hours of research data by systematically analyzing the facial expressions of over 100 participants whose faces had been videotaped while giving speeches
• Facilitated research process by recruiting students, scheduling participants, and proctoring various research materials, including intelligence tests, questionnaires, and personal essays
• Effectively coordinated research responsibilities with approximately 10 other research assistants

Diversity Award Full Tuition Fellowship, 2011 - 2012
Indiana University

Outstanding Undergraduate Student in Philosophy, 2009
University of Miami, Philosophy Department

Bowman Ashe 75% Tuition Scholarship, 2005 - 2009
University of Miami

Certificate of Merit for Exceptional Performance, 2006
University of Miami, IT Department